Callbox delivers marketing and sales results—but don’t just take our word for it. Read what our clients say about us and learn how Callbox contributes to their success, straight from the source.
Under the COVID-19 situation, while our sales team and most of our prospects are forced to work from home in Hong Kong, the Callbox team managed to keep us busy through these turbulent times, by connecting our prospects over phone, set-up online appointments and online demo for our sales team. We are very thankful to have Callbox as our extended marketing team, and helping us to connect with high-quality prospects.
We kicked off our marketing campaign on September 16 and Jason has been on fire ever since. His level of dedication and consistency is impeccable. Jason has been doing a fantastic job of prospecting and converting leads to meetings and has consistently been getting better and better at what he does. I have listened to how Jason deals with a prospect and he is very friendly and polite while at the same time stays focused on converting a lead. Overall I am very impressed with Jason and his abilities and impressed overall with the high quality work delivered by the whole Callbox team lead by K6. Thanks for being part of the team guys.
They’re dedicated to learning about our business and have worked hard to educate themselves. Callbox generates a few leads every week. Their reports provide important information that helps the client have productive follow-up calls with potential buyers. To consistently improve the quality of their leads, they meet with the client bi-weekly to review data and make strategy adjustments.
Callbox team has the mindset to drive the result.
Callbox generates a stable amount of sales meetings for the client since the engagement started. The team is flexible, happy, and optimistic. They conduct weekly meetings for performance and gap review.
The team offers a different perspective on how you think to improve your sales. So far, they’ve delivered 10 leads who’ve converted into opportunities, which equates to about $150,000 in value. Callbox’s team has acclimated well to the firm’s internal culture, too. They strive to improve their strategies, being transparent about what does and doesn’t work.
Charted Energy has enjoyed a productive relationship with Callbox. They have done a great job of helping us target prospects within the markets we serve as well as qualify leads and set up appointments with decision-makers. Callbox has generally exceeded the number of leads per week we expected and provides a good value by enabling our inside sales team.
They are responsive and act as though they are an extended part of our company. Callbox has been consistently providing premium quality appointments through a refined procedure. The team has brought in multiple leads so far while keeping the workflow in a positive state. Their competence and dedication to the project exceed the expectations of their partner.
We’ve definitely gained business tied to work that Callbox does. Callbox secures 6–10 qualified leads per week that their client probably wouldn’t have found otherwise. The team is responsive and accommodating of script requests. They’re also helpful in recording challenges to their outreach efforts.
Director of Marketing
Their structure, systems, and methods are all very impressive. Since partnering with the Callbox team, the company has been able to close one deal. The company is impressed with the team’s communication so far. Considering the length of the company’s project cycles, they anticipate that the partnership with the team will turn into a profitable engagement.
VP of Sales
I’ve used Callbox now for about four months for my internet marketing company. The first two months they did not pay off. However with some additional training on my part, they started to close a higher percentage of my target audience. They’re really smart, nice and are really working hard to keep my business. My dedicated team keeps me up-to-date through frequent communications. My R.O.I is getting stronger and my CPA is starting to drop.
We have been using Callbox for our sales prospecting for the past six months. We have received numerous appointments from the team, which has produced very worthwhile business opportunities for us. I can always reach out to Cris, Eva or Candice if I have a question or concern, and I receive a prompt reply. We truly feel that they are an extension of our company, and we’re very satisfied with our service from Callbox.
We create the best workflow possible and we’re still trying to improve it. Thanks to Callbox, the client is now recording a total of 10-15 leads a week. Both teams are able to work effectively together. They are open-minded about the constant optimization process and are not scared of change and going out of their comfort zone.
Callbox did a great job of discovering who we were and who we needed to connect with. The company was able to connect with their ideal clients, thanks to Callbox’s services. They took time to fully understand the company’s business model and needs, enabling the team to accomplish their task successfully. They were receptive to feedback and provided excellent ideas for the project.
Director of Operations
They are very professional and responsive. Thanks to Callbox’s support, the company has reached more stakeholders while saving on costs. The team provides seamless communication and coordinates well whenever there’s a change of schedule. Above all, they address roadblocks quickly and professionally, securing the ongoing partnership.
Their quality assurance team is dedicated to meeting our qualified lead generation goals. Callbox documents qualified leads in a database and excludes unqualified prospects to encourage successful outreach. By securing several companies, they helped generate revenue. Their timeliness supports the project’s seamless execution while their flexibility enables them to tackle various tasks.
Callbox has a desire to satisfy their customers’ needs. Internal stakeholders are pleased with Callbox’s work, which resulted in the number of qualified leads they targeted at the beginning of the engagement. Along the way, the team was attentive, professional, and well organized, making for a smooth and successful partnership.
We have been a regular customer of Callbox for over five years and completely trust them with our outbound marketing and telemarketing efforts. We are impressed with the team’s capability in managing our campaigns and delivering real leads and results. We highly recommend Callbox and their services.
For the past year, Callbox has provided us with satisfactory lead generating and lead nurturing services. They were instrumental in securing attendees for our events, scheduling client appointments and facilitating the sale of one of our benchtop systems. Their professionalism in conveying our product attributes and valued solutions to prospective customers has brought us results.
Once their team understood our business, they increased the number of appointments booked by 400%. Callbox’s efforts have successfully increased the number of qualified appointments for the client. They learned about the client’s industry and implemented feedback easily to improve their outreach. Offering a wide range of services, they provide excellent support for their
They always provide comprehensive and accurate information on leads, which is all that we really want. The company’s ROI increased, thanks to Callbox’s involvement. They achieved more sales and increased the size of their client base. The team worked with the firm in a smooth and seamless manner, providing accurate and detailed reports on leads. They were also professional and highly responsive.
The workflow between our two companies was fantastic. The telemarketing efforts have been successful, generating appointments and leads for the firm. Callbox is always responsive to emails and requests, which deeply impresses the client. They’re also able to adjust their workflow in a manner the better suits their collaboration with the company.
We have built a solid working relationship over the past 2 years with Callbox. In a highly competitive market, they have demonstrated why they are a reputable partner. They have shown their commitment to being flexible and adaptable to our specific requirements with providing required market data and required resources for our APAC client campaigns. The experienced team leaders have greatly assisted with working around our specific strategies and have always shown a positive attitude to go above and beyond.
K6, Leslie and Erin are the BEST LEAD GENERATION TEAM that I have worked with. EVER. Here are three benchmarks that they excel at: (1) K6 and team understand and have perfected the Multi-Touch Multi-Channel Marketing Approach that turns prospects into qualified sales leads in half the time it typically takes. (2) K6 and team build and scrub lists with VIOLIN that reach the right person with the right offer through the right channel at the right time. (3) Bottom line, they constantly exhibit five A+ core competencies that are crucial to VIOLIN meeting our Lead Gen needs.
Their 5 core competencies are: Lead Generation, Appointment Setting, Lead Nurturing, Database Services, and managing the Callbox Pipeline platform.
On behalf of everyone at VIOLIN, I wanted you to hear how great K6, Leslie and Erin are directly from one of your customers. Thank you for helping K6, Leslie and Erin achieve the highest standards possible for VIOLIN. I’m looking forward to our next campaign as we continue to achieve the best lead generation results possible for VIOLIN and our channel partners.
I have been using Callbox for 5 months now to help me promote our corporate education program. They have been securing face to face meetings with HR Departments so that I can explain our wellness initiatives and offer complimentary talks and screenings. They are professional and courteous on the telephone and the clients I have visited have only ever been complimentary about the team when I have asked them. I am enjoying working with them.
I have been using Callbox for several months now and I am extremely happy with the results. I always have qualified leads and appointments, making my job in sales easy. I also love the system itself, as it helps to keep you organized. The team at Callbox is also amazing. They are always available and make using Callbox simple, easy and profitable!
I am very impressed with the business that Callbox has become. Marcus Lemonis, a billionaire entrepreneur in the US who builds up businesses, tells companies that the key to a successful business is to have the right people, a well-defined process, and a quality product. In the case of Callbox, you have very good people that can be successful because of a very well-designed process which results in a quality product for your clients.
Our business has been working with Callbox for over four years. We have an efficient internal team and software which allows us to operate a lean workforce. So, we wear many hats. Callbox has been a good decision for us due to the high return in our industry and the ease of working with them. I’ve had the same representative for at least the last 3 out of 4 years. Ms. Figueroa is always attentive and their technical team has always found ways to address my concerns.
Great experience with them. Of course, I only know my team, but the account management has been excellent, and they have exceeded my expectations in terms of # of appointments. Very open to my input on script, changing callers, etc. One of the best service-provider experiences I’ve ever had. This is my 4th attempt at using an appointment setting service, and this is the only one that has succeeded.
Wow! You guys are on fire!! Great job team!! Thank you
You guys are doing a good job. We appreciate your diligence and commitment to our campaigns and look forward to its growth and improvement in the future.
You have gotten us a few great calls since the new campaign started. I ‘ll let you know when and if we close them. Over a $500,000 worth of proposals to date. Keep up the good work, we appreciate the effort.
I would like to thank Callbox for their professionalism and Outstanding Customer Service! No company with this economy treats customers as they are unique and important as Callbox does. Xylena Joy Espanola is one of many customer service representatives who ensures you are taken cared of and follows thru with appointments requested as well as excellent follow up. Xylena is my representative and she is a pleasure to deal with! Keep up the great work Xylena and Thank You!!
I just wanted to take this opportunity to express my great appreciation for the efforts of Melisa Torres, she has always gone above and beyond for my partner John and myself. She is continuously striving to improve our campaign success by offering suggestions and making adjustments to assure that our needs are accommodated in a timely manner. Callbox is very lucky to have not only an employee but an asset of Melisa’s stature and ability. We are also very lucky to have her as our project manager.
Thank you for your follow up. We are very satisfied with Call Box leads. We would like to book John,s team for August, September, October & November for calling Tuesday, Wednesdays & Thursdays. Definitely your team is doing a good job! The 2nd campaign cycle definitely improved over the 1st cycle. The quality of lead appointments is excellent.Thanks again.
We agreed to continue our campaign with Callbox because we are seeing improvement of the calls. We like the contact we have with Melanie, Mae, Aubrey and Caren and we really see that the communication we have works in a positive way. We see that Caren is taking note of all the feedback we give and this causes better appointments. We are looking forward to further improve the next 5 weeks and have all the demo’s attend! Keep up the good work.
I want to tell you that I am very happy with the work and the performance of the professionals on our campaign. They are some of the best I have seen in your industry. Alex and Ann and the others have been incredible in their energy and the way they have interacted with or future customers. We are delighted with their work!
What a wonderful day indeed! I checked the success log earlier and you’ve had a great day. Both our prospects today have signed up (verbally) to the system! Well done – you’re doing such an awesome job. Thank you again for all your hard work, you are making just huge leaps and bounds!
I am pleased to recommend Bernadette and the company Callbox. They have consistently worked with a collaborative attitude to ensure all processes are current and achieve all set key performance indicators. Whenever an issue did arise we worked through the issue in a timely and efficient manner so goals remained on target. They have a positive, easy to work with demeanor and strive to exceed performance expectations. I highly recommend their services.
Callbox has done an excellent job for us, we have closed their leads and have several more in the pipeline. Many of these new leads were some we did not have in our database. So their list is worthwhile too. Expect the first month be used to fine tune the call list. We had trouble with this. We were somewhat inexperienced choosing the correct SIC codes. I also listened to someone else and lowered the minimum revenue number; disaster. They are effective so make sure they are calling the people in your wheelhouse or you will be smothered with leads you don’t want. We gave them a script to capture information important to us so we could determine easily the value of the lead.
I just wanted to write to you guys to say what a pleasure it has been working with you on our outbound lead generation campaigns in Singapore. The professionalism in the setup and execution was second to none. You opened up a number of opportunities that we are now capitalizing on. Well done and thanks!
I just wanted to write another short thank you note. You are doing good work for us which is building into a healthy new pipeline. Each day I look forward to those e-mails you send which start “New Lead From Callbox” They all put a smile on my dial! Thank you for your efforts on our behalf, and thank you for the results which continue to meet or exceed our targets.
I have been very pleased with your results and Callbox has exceeded my expectations. While 22 appointments to date may not seem a lot, I am happy with these results which have led to follow up in-person meetings by several of our team members.
I would like to write about our experience with your telemarketing campaign. From the planning and preparation stage, it was obvious that your services were focused on quality, not quantity. Your initial advice in relation to the target market, call list, and the script allowed us to narrow down the range of prospects and generate initial interest in our services from the exact type of business clients that we were looking for. After I attended the initial appointments, you offered a review to sharpen the strategy to better qualify the prospects. As a result, thereafter 100% of appointments were from our desired target group. One of the appointments created 3 opportunities, of which 2 have been converted. I believe your initial advice and ongoing support made it a success. I also found the campaign reporting easy to comprehend and very helpful in evaluating the strategy and results. Thank you for recommending the campaign and I would like to discuss with you using it again later in the year. Also, I will have no hesitation in recommending your telemarketing services to my business contacts and friends.
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Founded in 2004, Callbox is the largest provider of outsourced B2B marketing and sales support services for businesses and organizations worldwide. Using an account-based marketing approach in reaching a global database of contacts from over 35 million businesses, Callbox enables companies to establish and expand markets by connecting with prospects through six lead generation avenues: voice, email, social, chat, website and webinars.
To increase sales productivity, Callbox provides support to its clients by giving their sales teams access to a full stack of sales and marketing tools that drive up lead conversion. Equipped with decades of marketing expertise and powered by intuitive sales technology, Callbox helps companies grow their business exponentially.
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