There is always somebody in the other line to help and sort things out.
Callbox continues to meet and close new accounts. The team's workflow is good.
Opportunity / Challenge
For what projects/services did your company hire Callbox?
We hire Callbox to set up person to person appointments for us to close the potential buyer.
What were your goals for this project?
Close more accounts.
Solution
How did you select Callbox?
Online research
Describe the project in detail
They call business interested in janitorial services, they talk about our company and cleaning services, then they try set a person to person appointment with the decision maker and one of our sales representative in efforts to provide a free proposal and finally close the sale.
What was the team composition?
Great communication, always willing to accommodate our requests.
Results and Feedback
Can you share any outcomes from the project that demonstrate progress or success?
Even with Covid, we were able to meet and close new accounts.
How effective was the workflow between your team and theirs?
I think workflow has always been good.
What did you find most impressive about this company?
There is always somebody in the other line to help and sort things out.
Are there any areas for improvement?
Sometimes scheduling appointments 1 or 2 hours apart when there is a great distance in between.
