Callbox has a clear idea of the process and has guided us well.
Callbox has gathered a significant amount of registrations for the program. They led a comprehensive service that proposed relevant channels for the project, showing a vast knowledge about their industry. They also guided the client well in a polite manner.
Opportunity / Challenge
For what projects/services did your company hire Callbox?
We wanted to gather new leads that will be interested in the bizSAFE convention and eventually the bizSAFE programme.
What were your goals for this project?
Solution
How did you select Callbox?
We googled. Experience, existing database, clear proposal, knowledgeable and polite account managers.
Describe the project in detail
We wanted to gather new leads that will be interested in the bizSAFE convention and eventually the bizSAFE programme. We needed the vendor to propose relevant channels to reach this sources. Callbox also helped us register the leads and follow up with them. the service was comprehensive.
What was the team composition?
3 Client Success Manager, Production Manager, sales manager?
Results and Feedback
Can you share any outcomes from the project that demonstrate progress or success?
Number of registration number of actual attendees total outreach figures
How effective was the workflow between your team and theirs?
Good. Callbox has a clear idea of the process and has guided us well.
What did you find most impressive about this company?
Account managers were polite and knowledgeable
Are there any areas for improvement?
Will be great if they can remove their clause of 100% payment upfront. that will help ease the process to award the job to them.
