They frequently ask for our feedback to customize and optimize our campaigns.
Thanks to Callbox's efforts, the company is pleased with the number of qualified leads that they produce on an ongoing basis. The team establishes an effective workflow through weekly campaign status calls. They are always available when needed.
Opportunity / Challenge
For what projects/services did your company hire Callbox?
Qualified lead generation.
What were your goals for this project?
Increase our qualified leads.
Solution
How did you select Callbox?
Our review determined they were the most qualified to do what we were looking for.
Describe the project in detail
They provide their own lists of potential customers and contact customers on our behalf via phone, email, and social media campaigns.
What was the team composition?
There are five to six people involved depending on work required at the time. Their roles range from overall Campaign Management, Social Media and Email Management, and callers.
Results and Feedback
Can you share any outcomes from the project that demonstrate progress or success?
We have been pleased with the number of qualified leads that they produce on an ongoing basis.
How effective was the workflow between your team and theirs?
Very effective. We have weekly campaign status calls and they are available by email anytime we need them.
What did you find most impressive about this company?
They frequently ask for our feedback to customize and optimize our campaigns. Additionally, they provide experience-based recommendations that have repeatedly added value.
Are there any areas for improvement?
None that come to mind.
