We are very pleased with how the team performs.
Callbox connects their partner with people in the areas of expertise that they need. They also receive a consistent number of leads per week. The team utilizes an efficient workflow, communicating concerns that need to be addressed. Their performance quality and reasonable pricing are outstanding.
Opportunity / Challenge
For what projects/services did your company hire Callbox?
Outreach to customers and developing qualified marketing/sales leads.
What were your goals for this project?
To generate 3-5 customers per year beyond our internal outreach.
Solution
How did you select Callbox?
we found you on-line and had an initial call with a sales person.
Describe the project in detail
We set up a 6 month contract, designed some call and outreach messaging and then over time refined those messages with Eunice and her team.
What was the team composition?
Eunice, Rey and some others who work behind the scenes.
Results and Feedback
Can you share any outcomes from the project that demonstrate progress or success?
Callbox has been very good about getting us connected to people in the financial area where we lacked connections. We need the team to also make in-roads into other areas such as Life Sciences where we currently work and have customers. We receive normally a couple of leads per week – though getting people on meetings afterward is still hard and as of yet, we have no actual conversions.
How effective was the workflow between your team and theirs?
The workflow is very good. Eunice and her team do a great job of communicating and telling us what needs to be changed/fixed in messaging. We are very pleased with how the team performs.
What did you find most impressive about this company?
How fast you work and for a reasonable price point.
Are there any areas for improvement?
Just helping us with the next stages now to actually convert customers.
