The workflow between our two companies was fantastic.
The telemarketing efforts have been successful, generating appointments and leads for the firm. Callbox is always responsive to emails and requests, which deeply impresses the client. They're also able to adjust their workflow in a manner the better suits their collaboration with the company.
Opportunity / Challenge
For what projects/services did your company hire Callbox?
We use Callbox to market our software and services via Web campaigns and telemarketing campaigns.
What were your goals for this project?
To provide new business leads for the sales team.
Solution
How did you select Callbox?
We researched several companies and were impressed with Callbox
Describe the project in detail
The team created a website/Landing page promoting our software and services and provided marketing campaigns through several sources such as LinkedIn. The team also provided telemarketing services across the country providing the sales team with new business opportunities.
What was the team composition?
I work closely with the telemarketing team who brought us new business leads.
Results and Feedback
Can you share any outcomes from the project that demonstrate progress or success?
The telemarketing team was very successful in providing us numerous appointments and leads to work. The team has been very responsive to all of our requests, emails, etc. That was very impressive.
How effective was the workflow between your team and theirs?
The workflow between our two companies was fantastic. When we made some changes or tweaks to the process they were able to implement it right away and communicate to their team.
What did you find most impressive about this company?
Their aggressiveness to bring in new business leads and extremely effective communication between us and Callbox
Are there any areas for improvement?
I really can’t think of anything for areas of improvement except eventually exploring new markets such as start-up businesses. And finding ways to target that area of need.
