client review

Our assigned account manager is very thorough and responsive

Shayaan Ali Avatar
Shayaan Ali
Senior Sales Executive
Telemarketing Services
client industry
Facilities Services Company
project summary
Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals.

Opportunity / Challenge

For what projects/services did your company hire Callbox?

We hired callbox for providing us with lead generation and have been using them for 10+ years now. Very friendly and great people to work with!

What were your goals for this project?

To generate leads for our set out campaign.


How did you select Callbox?

Our other offices have been using callbox for years and recommended us.

Describe the project in detail

They dial for us on a daily basis and provide myself and my partner with appointments within out industry with key decision makers. Their leads are very well qualified and we end up closing them at a high rate.

What was the team composition?

We have dedicated callers on our campaign assigned to us who understand our needs.

Results and Feedback

Can you share any outcomes from the project that demonstrate progress or success?

We close their leads at very high closing average. Well qualified and generated leads.

How effective was the workflow between your team and theirs?

Our assigned account manager is very thorough and responsive. If e are encountering any issues, they resolve it right away.

What did you find most impressive about this company?

The open communication is great.

Are there any areas for improvement?

Cant think of any!

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