Callbox Capped Business Goals for Industry’s Most Powerful ERP
The Client
The Client is a 50-year old business software leader, providing productivity solutions for 27,000 customers in the manufacturing and distribution industries in 150 countries.
The Challenge
The Client is a result of the mergers of several software companies, targeting midsize companies and divisions of corporations with ERP software for manufacturing and distribution companies as its focus. Included in its strategic direction were to reduce the costs of software implementation and operation, and improve user experience to become more intuitive and productive.
To carry out these goals, the Client planned on collaborating with third-party providers such as lead generation agencies, and other service entities to help them deliver their value proposition to a broader range of end users.