Our Team

Rebecca Matias

Chief Operating Officer

VP of Global Operations at Callbox, B2B marketing leader with a decade of strategic prowess and international expansion success.

Jaime Garcia

Vice President of Business Development & Partnerships

Hailing from South California and now residing in Florida for years, Jaime travels a lot to promote Callbox’s global presence.

Mitos Aguadera

Vice President of Sales and Marketing

Mitos Aguadera is a Client Services Manager with over a decade of experience and a drive for excellence in customer experience and key performance indicator execution and achievement.

Carmi Lañada

VP for North America

Carmi is an experienced Client Success Manager with 11+ years of knowledge in lead generation services for various technology lines of business.

Cyren Laurente

Senior Client Success Manager and Operations Manager

As a woman who finds joy in seeing life from different perspectives, Cyren often travels to see new places and cultures. This 2023, her ultimate goal is to learn Spanish.

Melisa Timbol

Operations Manager

Immersed in sales marketing for 16 years, Melissa finds no regret in trading her teaching profession over working in the BPO industry.

K6 Gabiota

Operations Manager

Not an AI but a true human with a tech name. Silently delivering results with grit and vibrant passion. Like my name, I bring the numbers.

Mae Ann Mencede

Client Success Manager

Mae Ann is a seasoned Operations Manager with 11+ years at Callbox, recognized for driving high-performing lead generation programs through expert campaign management, quality assurance, and team leadership.

Gary Sia

Director of Sales

Gary Sia is a Business Development Executive with almost 15 years of experience and exemplary performance in turning leads into sales, and a valuable asset to the company..

Bernadette Huele

Sales Manager

As much as she is dedicated to her job, Bernadette also takes the liberty to enjoy her free time by watching K-Dramas; with Reply 1988 as one of her favorites. Her Spotify playlist is alternative rock music from the 90s-early 2000s.

Mike Pacit

Business Development Manager

Becoming a pilot was Mike’s childhood dream, but fate landed him at a different destination. Fast forward, he now enjoys his Callbox career for 15 years.

Thea Pilipina Algoso

Senior Business Development Manager

Working smart and taking one step at a time are the most valuable work ethics Thea Pilipina lives by. And if there was a shortcut to success, she’d rather not take it.

Sheryll Colindres

CRM Manager

Sheryll is an experienced CRM Manager who excels in driving success and providing positive customer experience through her diverse skill set. Proficient in analyzing customer behavior using analytics for data-driven decision making.

Melanie Madrid

Business Development Manager

Melanie’s mantra goes: Pause and denormalize. Reprioritize. Like passion and creativity, work and leisure go hand in hand – and it matters to find the right balance.

Kristia Maldeguia

Client Success Manager

Kristia is a Client Success Manager with strong communication and problem-solving skills, committed to delivering exceptional outcomes for clients and a valuable asset to her company.

Ji-ann Impit

Senior Business Development Manager

With 17 years in sales and business development, I’ve learned that the best opportunities usually start with a great conversation—and maybe a bit of humor. I thrive on connecting with people, digging into what makes their business tick, and helping them find the fastest (and smartest) route to growth—with a healthy pipeline of qualified leads to match.

Michaela Miller

Client Success Manager

Importance of Work-Life Balance – I used to prioritize work over everything else, but I’ve learned that maintaining a healthy work-life balance is crucial for my overall well-being. Now, I make time for myself and hobbies, and it has improved my overall happiness.

Narz Escasinas III

Sr. Client Success Manager

Experienced Senior Client Success Manager, strong in sales and account management, recognized for delivering results.

Irah Caryl Sitoy

Client Success Manager

A young mother and breadwinner, now thriving as a Client Success Manager at Callbox APAC, focusing on growth and accomplishment.

Louis Largo

Client Success Manager

An experienced Business Development Manager with success in sales, partnerships, and team leadership. Skilled in identifying opportunities and building relationships.

Jannen Llauderes

Client Success Manager

Jannen is a continuous learner, a lover of knowledge who believes that no one is too old to learn or too late to start doing something new.