Opportunity & Challenge
Goals
The expectation was to launch telesales campaigns to schedule web sales demos for our sales executives.
Projects & Services
We hired Callbox to provide telesales services.
Results & Feedback
Outcomes
The sales reps were able to schedule 3-5 sales demos per week, which was pretty good for our industry.
Most Impressive
Callbox provided a team of impressive support people that worked with us on a routine basis. We were very involved in the sales rep selecting process.
Workflow
It has been a continuous improvement in our workflow, which took us a couple of months to fully sync. Callbox’s account management team was quite supportive.
Areas for Improvement
As a client, we still need to be responsible for sales training to the reps to speed. The email campaigns can also be improved.
Full Review
Callbox provided a team of impressive support people that worked with us on a routine basis.
Feedback Summary
Callbox was able to schedule 3-5 demos for the client weekly, which was great metrics in their respective industry. The team’s management is supportive.
Project Summary
Callbox provided telesales services for a healthcare IT startup.