People don’t buy things, they buy the expected results of the things we sell. For example, no one wants to buy a coaching program, copywriting, computer, etc. What people want to buy is the ability to make better decisions, attract sales-ready leads and email loved ones, or surf the web. The things we offer are meaningless until they do something valued by the buyer.
Attracting sales-ready leads and closing sales opportunities isn’t about the list of benefits we claim via our products or services. It’s about the specific results we deliver that are valued enough to be purchased. It’s more about the situational experience and success we can demonstrate than the stated benefits we claim.
Ideally presented, success stories tell the exacting story of a specific customer challenge or opportunity your product or service fixed or enabled. Success stories strike at the key buying criteria of all prospective customers: What can you do for me?
Analytics Leader Grows with Callbox ABM Campaign
Our client for this ABM campaign is a major player in the Software Industry wherein they provide information and analytics for professional business customers across industries in more than 180 countries around the globe.
Part of our client’s mission is to provide customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to assist them in evaluating and predicting risks as well as enhancing operational efficiency. All this made them a leading provider of essential information to help their customers across industry and government assess, predict and manage risk. However, their seamless flow was disrupted by the global pandemic.
This is where Callbox stepped in and helped them design an annual Account-Based Marketing Lead Generation and Appointment Setting Campaign package. The goal was to promote two different products in separate target locations, reach out to prospects who have downloaded the whitepaper from the Client’s website, uncover their pain points, set appointments for the Client’s consultants with qualified prospects, and finally run and manage a webinar.
As a result. The analytics leader has been working with Callbox for five years now. They’ve been leveraging multi-channel marketing which constantly brings them great campaign results and steady sales. After its 17th month with Callbox, they have produced a total of 155 Sales Qualified Leads, 230 Requests for Information, and 468 Social Media connections.
Read the full story here: ABM Campaign Twinned Success for Big Data & Analytics Leader
Supply Chain Company Gains New Software Sales Leads
A US-based supply chain solutions company was preparing to launch a new software product and was in dire need of business sales leads. However, their internal sales team was not large enough to handle the time-consuming tasks of finding and qualifying potential customers. Despite the steady success they get from their inbound marketing efforts, they weren’t generating enough new business leads to feed the internal sales team. The company decided that it was time to incorporate outbound prospecting into the marketing mix.
Responding to the quickly approaching launch deadline, the company formed a team of outbound SDRs, trained and educated them on the technology, product benefits, and industry applications necessary to engage prospects. They also made sure that they cover outside business hours by assigning 2 shifts of teams which allowed them to work across time zones, conduct the appropriate research, and communicate with target companies (within the US and outside the US) and relevant contacts.
The outbound lead generation strategy was a success. The company was able to increase the volume of leads that are handed off to sales which translated into more sales.
Retailer Financing Solutions Provider Grows Sales Pipeline
A UK-based financing solutions firm decided that they need to step up their lead generation. They were looking for a way of generating quality and qualified leads that could be passed over to their sales team for demos of their service.
After researching the market, they chose a 3rd party agency to provide their lead generation and build a bespoke database. The agency specializes in building sales pipelines through booked appointments.
The lead generation company built a sales database based on key criteria given to them by the financing firm. Not only did the contacts need to be in the right industry, be the right size, etc., but they also needed to be users of Magento, the platform that the financing firm integrates with, and have an online shop.
The financing firm invested in the integrated email and telemarketing service from the lead gen agency. The content was created for email campaigns specifically around Magento users and sent out on behalf of the client. This was combined with telemarketing that resulted in numerous demos being booked for their sales team and providing the new team members with visibility of both short term and long term pipeline to follow up.
Healthcare Firm Drives Online Leads
A company that provides healthcare services across the U.S. was looking to build more website traffic and generate quality leads. The company understood that even with something as cecsonal as healthcare, people are going online first to find a care provider who understands their needs.
The marketing team created a custom content marketing strategy for the company’s target audience that acts as a guide, bringing patients the answers they’re looking for online to the providers who can give them the care they need. And through this approach, they’re helping the brand reach that goal – one diagnostic test and appointment request at a time.
They saw that the news content they created for the website was generating 170 percent more conversions quarter over quarter.
And while the net number of conversions contributes to the sales pipeline is lower than the website as a whole (news readers account for 10 percent of all traffic on the website, the conversion rate is actually 3 times higher). Visitors who come to the site and read the news content are 3x more likely to get in touch with the company and become a customer.
The articles attracted readers with relevant information, and the site promised to help them determine what kind of care they need. This one-two punch gives readers an easy way to satisfy their curiosity and also provides a next step that visitors can easily take.
Medical Imaging Firm Garnered New Business Through Multi-Channel ABM Marketing
Through unique software-free cloud-based post-processing solutions, the Client delivers world-class Post-processing Analysis and Reporting services for the healthcare business, as well as Secure CT and MR Image & Analysis and Reporting for research communities.
SEO, email campaigns, networking, and referrals had previously been used to create leads for this Medical Imaging Firm; however, none of these tactics had resulted in a large number of qualified prospects, the majority of which were unsuitable for their service.
The client decided to collaborate with Callbox in creating a campaign where they can incorporate activities such as building a fool-proof database of contacts, and new content as well as strategizing for voice, social media outreach channels, and email marketing.
By the end of the ABM campaign, the company was able to rake in 199 Sales Qualified Leads, 335 Marketing Qualified Leads, and 15 RSVPs were generated by the Account-Based Marketing Lead Generation & Appointment Setting campaign.
Global Logistics Firm Earns Big Success through ABM Campaign
The Client is a road, rail, sea, air, and warehouse transportation and logistics corporation based in Australia.
The Client is enthusiastic about Asia Pacific’s significant commercial expansion in the retail and healthcare areas. In addition, they think that by establishing more offices and warehouses in the region, they would be able to tap into new market prospects and offer more clients cutting-edge logistic services. They’ll need to buy a fresh database and outsource lead creation to a suitable company to achieve their objectives.
Due to the substantial contact repository and comprehensive multi-channel marketing strategy of Callbox’s platform, the Client signed up for an Account-based Marketing Lead Generation & Appointment Setting campaign that comprised Multi-Channel Lead Management (Voice, Email, Chat, Webinar, and Social Media). Sales Enablement & Support, as well as tools and subscriptions to Callbox Pipeline and HubSpot CRM, were also included.
The lead generation and appointment setting campaign delivered results beyond the client’s expectation on all fronts including sales qualified leads, brand new potential leads, and even more callbacks.