Callbox Builds US Pipeline for a Canadian Life Sciences CDMO

The Client

The Client is a Canadian-headquartered global life sciences CDMO with more than 150 years of pharmaceutical manufacturing experience, offering integrated drug substance and drug product development and manufacturing services from preclinical through commercial scale. With a global network of production sites across the US, Asia, and Australia, the Client delivers API synthesis, custom synthesis, oral solid dosage forms, sterile injectables, ophthalmics, inhalation products, and viral vector manufacturing, serving small, mid-size, and large pharmaceutical and biotech companies worldwide.

The Challenge

The Client had built a globally respected CDMO with proven capability across the full pharmaceutical development and manufacturing lifecycle, but despite deep Canadian and Asia Pacific credentials, the Client had limited traction in the highly competitive US pharmaceutical outsourcing market. With no dedicated US-facing outbound engine and no structured process for reaching the right decision-makers at the right stage of their outsourcing cycle, North America’s vast concentration of clinical-stage biotechs and pharmaceutical companies remained largely untapped.