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AI TechnologyNew York, Texas, California, Florida, Illinois Gated

AI CX Platform Builds US Market Momentum with Callbox

66
Financial Services, Healthcare, Insurance
112
Marketing Qualified Leads
341
Social Media Connections

The Client

The Client is a US-based AI technology company specialising in contact centre intelligence. Their platform enables real-time agent coaching, call quality assurance, sentiment analysis, and compliance monitoring, powered by conversational AI. They serve enterprise-level organisations in finance, telecom, insurance, and retail.

The Challenge

The Client’s internal sales team had successfully established a presence in the tech-forward segment of the contact centre industry, but was struggling to generate traction in more traditional verticals like finance and insurance. Breaking into these highly competitive markets required high-touch outreach, persona-driven messaging, and a scalable lead generation engine.

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Campaign Details

  • Client Industry
    AI Technology
  • Client HQ
    United States
  • Client Location
    California
  • Target Industry
    Financial Services, Healthcare, Insurance
  • Target Location
    New York, Texas, California, Florida, Illinois
  • Target Decision Maker
    Heads of CX, QA Directors, CCOs, VP of Digital Transformation
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