Opportunity & Challenge
Goals
To provide new business leads for the sales team.
Projects & Services
We use Callbox to market our software and services via Web campaigns and telemarketing campaigns.
Results & Feedback
Outcomes
The telemarketing team was very successful in providing us numerous appointments and leads to work. The team has been very responsive to all of our requests, emails, etc. That was very impressive.
Most Impressive
Their aggressiveness to bring in new business leads and extremely effective communication between us and Callbox
Workflow
The workflow between our two companies was fantastic. When we made some changes or tweaks to the process they were able to implement it right away and communicate to their team.
Areas for Improvement
I really can’t think of anything for areas of improvement except eventually exploring new markets such as start-up businesses. And finding ways to target that area of need.
Full Review
The workflow between our two companies was fantastic.
Feedback Summary
The telemarketing efforts have been successful, generating appointments and leads for the firm. Callbox is always responsive to emails and requests, which deeply impresses the client. They’re also able to adjust their workflow in a manner the better suits their collaboration with the company.
Project Summary
Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client’s services via a website as well as through telemarketing campaigns.