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Healthcare, MedicalN/A Gated

L.A. Physician Streamlines Back Office Ops in Ongoing 11-Year Partnership with Callbox

In 2007, a medical practice in L.A. outsourced admin tasks to a virtual assistant provided by Callbox. Today, 11 years on, the Client continues to partner with Callbox, and this case study shares the story of how Callbox consistently meets the Client’s changing needs.

5x
Productivity
+50%
Response Rates
-20%
Cost Savings

Campaign Highlights

  • Assigned a dedicated virtual assistant to handle back office and admin tasks for a Los Angeles-based medical practice
  • Ensured high degree of fit in terms of relevant skills, proficiency in medical back office tools, and continuous availability
  • Contributed to process improvement and quality of patient care throughout the ongoing long-term outsourcing partnership
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Campaign Details

  • Client Industry
    Healthcare, Medical
  • Client HQ
    Los Angeles, CA
  • Client Location
    Los Angeles, CA
  • Target Industry
    N/A
  • Target Location
    N/A
  • Target Decision Maker
    N/A
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