Callbox Cares: Feeding and Relief Operation for Fire Victims in San Juan Molo

The 18-classroom school in Brgy. San Juan Molo is supposed to be holding regular classes for elementary children from 7:30 am to 4:30 pm, but had to cut down school hours into half, as the educational facility was converted into a temporary shelter for some displaced families who were victims of a recent fire incident in the area.

The month of March is observed as Fire Prevention month in the Philippines. Prevention and safety tips are widely disseminated for public awareness by different concerned government and private sectors through the media. However, each year, some hundreds of fire incidents are reported even before the hottest month sets in.

Unattended lighted candles, octopus electrical outlets, and unplugged or overheated electrical appliances are among the many causes of sudden blazes – dreaded, but sad to say, an anticipated occurrence.

And on the mid-morning of the 7th of March this year, the family victims in Brgy San Juan Molo became the helpless added fraction to the rising fire incident statistics.

As soon as Callbox learned of the incident, quick action was taken to drive donations to extend assistance to the fire victims. Benevolence reigned, as Callbox staff gave used clothing, canned goods and cash to buy groceries like instant noodles, rice, milk and toiletries for the affected families. A packed meal of fried chicken, bihon noodles and steamed rice was likewise prepared by the Callbox kitchen staff to be served to the fire victims.

Related: Callbox Pays it Forward

The Callbox team drove to Brgy San Juan Molo at 10:30 am on March 11, 2016, in two SUVs loaded with packed lunches, and bags of clothing and groceries.

The San Juan barangay officials assisted in unloading the packages and led the Callboxers to the relocation area, where they were met by smiling faces of mostly women, mothers who had their half-naked little children tagging along or breastfeeding their babies even as they looked upon the arrival of the Callbox team.

Callbox Cares: Feeding and Relief Operation for Fire Victims in San Juan Molo

Captured this girl’s heartwarming smile.  She is such a great example of how resilient  Filipinos are. 

Related: The Family Element: The Most Important Factor for Callbox’s Success

The place was packed with people who used to be just neighbors, but the tragic fire now contain them as roommates – sharing a classroom floor to sleep in and a bathroom to cleanse themselves or wash dirtied clothes – enduring inconvenience while patiently waiting for better options to come soon.

As lunch was served, the team took the time to chat with Brgy Captain Juanito who confirmed that a faulty electrical wiring caused the sudden fire, resulting to 270 individuals left homeless, of which 13 were wounded, and leaving 10 houses totally damaged. He said that they are grateful to organizations such as Callbox who extend help to their people. 

Flor, a mother seated on an armchair in one of the classrooms, while cuddling her 2-year old daughter, grasped the arm of one of the Callboxers and with teary-eyes said that her family is thankful to people who selflessly share time and kindness to them; providing them even just one meal for a day, eases the burden of the distressful reality they could hardly cope with

– a lost home, shattered self-identity, and ashen memories.

After lunch, “Thank you Callbox” echoed in the four corners of the school as heads of each family lined up to receive a package of clothing and groceries.

For Callbox, more than helping the calamity-stricken victims tide over hunger for a day, the feeding and relief operation meant to help them feel that they, too, are recognized as part of the community and are important.

It’s a continued commitment to fulfill a moral obligation to share and a spiritual aspiration to care.

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Callbox Pays it Forward

What do Mark Zuckerberg’s and Callbox have in common?

If you answered they were both launched in 2004, you’re right! Callbox is over a decade old now and stronger than ever. We continue to work, create, innovate and upgrade processes and technologies, to provide our clients the best services they deserve. A decade of strengthened  initiatives and careful planning to deliver the most upscaled project implementation from start to finish. Years of unparalleled commitment to achieve success and excellence together with our loyal patrons, who, in one way or the other, have grown and withstood challenges with us.

A minute or two of navigating through the Callbox homepage, one will see how far and big we have become. Over the years, the trust we have earned from our valued clients brought us great pride and recognition.

It’s a decade full of blessings and thanksgiving! So, as a way of giving back, Callbox regularly holds an annual Feeding and Gift Giving Program to the less fortunate children during the holiday season.

Last December, the Callbox family (as how our CEO calls us), went to Barangay Bo. Obrero, and celebrated a simple, yet heartfelt Christmas party to little children who have less in life. The thoughtful Callboxers brought cooked meal for snacks that the kids feasted on, and gifts like toys and yummy candies contained in loot bags, which posted happy smiles on their faces as they check on each goodie out of the bag. The Callbox team also shared grocery packs for the kids’ families.

super book2

Attentive kids on storytelling session

Everyone’s excitement heightened even more, when the storytelling activity was rolled out, and fun games were played, bringing more gifts for the game winners. The happiness of the children and their parents was evident on their beaming faces as they shared in the delightful experience.

Callbox Pays It Forward: Children Games

Kids enjoying the parlor games. The boat is sinking group yourselves into…

Callbox Pays It Forward: Feeding Program

The little guy enjoying a hearty lunch

The annual gift giving program may bring out a feeling of fulfillment within us, as we acknowledge ourselves to have participated in the benevolent activity. Great pride lingers in our minds as we testify that we have spared time and effort to share an amount of blessing to the needy.


These little kids will be all worth the hard work

replacing old slippers

Part of our gift is to replace their old slippers with new ones

A signature of inspiration to all of us.

But do you know what this means to the children in Bo. Obrero, and the rest of barangays we have visited in the past years?

For them, it’s a savor of happiness when they opened the presents they received; a moment of indulgence as they consumed the cooked meal shared with them. A towering prideful feeling for having been one of the invited guests in a holiday bash – temporarily leaving the sad reality of enslaving poverty.

For these childish, meek hearts, the gift giving may be an interim experience of pleasure and joy , but it will surely add up to their happy core memories in life. For them, it’s like a “dream come true”.

So come and join us next year! Let’s share blessings! Let us be instruments in making little children’s’ dreams come true! 

See more of Callbox, Inside and Outside the Box:

Callbox, 10 Years On: The Road to “Amazing”
The Family Element: The Most Important Factor for Callbox’s Success
Human factor: key to success of first Iloilo BPO company