This is part of the #CareerAdvice series – featuring successful professionals who share their advice to people who would want to take their career to the next level.
It’s easy for anyone to wish they’re at a much higher level in their career now, but very rare are those who truly work hard to achieve such goal. For Vivien Reyes, Marketing Manager at Callbox, when the opportunity to lead a team presented itself, she took it as a challenge to improve not only professionally but also as a way to improve on a personal level. She shares the importance of aiming to become better versions of ourselves from what we do each day.
Vivien Reyes, Marketing Manager at Callbox
Can you tell us a bit about how you started your career? What are some of your best moments in your professional life?
I started out as an outbound agent and during that time, the BPO industry was just establishing in our city. My short stint of being an agent ended and I was assigned to do online research in another department. Before I knew it, I was tasked to lead a team, which perhaps is one of the best moments in my professional life 🙂
While some people aspire for a leadership position, during that time I never liked it as I was always reluctant to lead others. To be honest, it was scary, exhilarating but accepting that challenge changed me completely not only professionally but personally as well… I learned to conquer my fears.
If you could advise your 20-year-old-self today, what would tell her?
A lot but I’d like to keep it short. First is don’t settle for “good enough” just because it’s safe. You can accomplish more if you choose to go out of your comfort zone.
Second, be more open to constructive criticism even though it is painful, it will help you identify the areas you need to improve on. Lastly, make sure to surround yourself with friends who believe in your strengths and are honest enough to correct you rather than people who flatter.