Callbox SMART Calling

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Reach the Right Person
at the Right Time

Smart Calling

SMART Calling (Sales & Marketing At the Right Time) is Callbox’s proprietary technology designed to get our clients in front of their target prospects at times when engagement and conversion rates are most optimal, leading to a higher percentage of success calls.


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How does it work?

Beyond predictive, SMART Calling significantly enhances inside sales productivity by prioritizing sales calls according to a set of rules that can be configured to optimize prospect reachability in Europe. Utilizing a weight-based system of various events, filters, KPIs, and lead scores, SMART Calling assesses target prospects on your list based on a combination of factors, including:


• Lead score
• Recency of the Last Call
• Times of successful phone contact
• Times of email opens
• TImes of email replies
• Times of website visits

Lead scores provide valuable insights into your prospects' buying readiness across Europe. These scores consider both demographic and behavioural data, helping you prioritise your outreach efforts and target the most promising leads first.

While lead scoring is a valuable tool, Callbox is committed to continuous innovation. That's why we've developed SMART Calling, taking your lead generation to the next level for businesses across Europe.


SMART Calling allows you to:


PRIORITIZE CALLS FOR MAXIMUM IMPACT

Lead scores identify your high-potential customers across Europe, but reaching them at the right time is key. SMART Calling goes beyond lead scoring by prioritizing calls in real-time. It elevates calls with the most promising leads, maximizing your chances of connecting with key decision-makers. Lead scores tell you who to target, SMART Calling empowers you with the when.


BOOST SALES FORCE PRODUCTIVITY IN EUROPE

SMART Calling surpasses traditional dialing methods used in Europe. While basic outbound calling may offer some improvement over manual dialing, it doesn't consider call recipient availability. SMART Calling takes intelligent lead scoring to the next level. It factors in not just your agents' schedules, but more importantly, optimises call timing for maximum reach. This means your agents connect with receptive decision-makers across Europe, reducing wasted time on busy lines, voicemails, and unanswered calls, and maximizing valuable talk time.


RUN A MORE EFFICIENT CAMPAIGN IN EUROPE

SMART Calling leverages real-time data analysis to optimise call timing and maximise agent productivity across Europe. This intelligent system eliminates idle time, ensuring your agents connect with receptive leads at the most opportune moments – when they're most engaged and receptive to your offerings.


SMART Calling enables you to seize opportunities when they arise. It is the most efficient way to conduct your lead generation campaign in Europe.

Explore how SMART Calling can elevate your sales outreach across Europe. Contact Callbox today.

We maintain the complete privacy and confidentiality of all information you share with us. For details on our data processing and security practices, please visit Callbox's Privacy Policy
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