Resource Management Firm Took Customer Satisfaction Upturn Thru Callbox ABM
Sales Appointments
155
MQLs
296
Social Media Connections
398
Industry
Software
Location
Global
Headquarters
Austin, Texas
Campaign Type
Lead Generation, Appointment Setting
Target Location
Singapore, Malaysia
Target Industries
Transportation, Discrete Manufacturing, Public Sector, Healthcare, Pulp & Paper, Oil & Gas, Pharmaceutical, Chemical, Metals & Mining, Utilities, Manufacturing, Distribution, Energy, Healthcare
Target Contacts
CAD Engineer, Quality Engineer, Manufacturing Engineer, Facilities Engineer, CIO, CTO, COO, VP IT, VP Ops, VP Maintenance, VP Procurement, VP Purchasing, Plant Manager, etc.
The Client
The Client is a market leader in physical resource management, helping organizations across the globe optimize every aspect of planning and managing their physical resources. Its product portfolio is designed for the complex needs of specific industries including: corporate real estate, healthcare, higher education, public sector, retail, telecom, and utilities.
The Challenge
Despite their rich experience and successes in managing and growing organizations, the Client admits that there’s always a better way to do things in many aspects of the business. One of their most recent business development projects aimed at keeping customer satisfaction at first-rate, which they were able to work out easily with Callbox.
