As the coronavirus (COVID-19) continues to impact the lives and welfare of the people and communities around the world, we think it’s important to give an update about how Callbox is responding to the situation and the ways in which we are doing our part. As a company whose foundation is its people, we consider the health and well-being of our employees, our clients, and our community as our top priority.
We take extra measures to ensure that we are proactive and consistent with our approach to safety and security and that we remain prepared in facing this ongoing crisis.
Business and Personal Travel
All company-related travel is currently on-hold until it is deemed safe by healthcare authorities. For personal travel, employees are advised to avoid medium to high-risk areas and to self-quarantine for 14 days upon their return.
On-site and Remote Work
We take the necessary precautions to safeguard our employees working in our offices. Employees are required to undergo thermal check-ups and proper sanitization procedures upon entry and exit of our premises. The use of recreational facilities and lounge areas is currently prohibited to minimize contact between employees.
Employees required to self-quarantine must present a doctor’s certificate showing that they are fit to work once they’re back from the quarantine period. We are providing full support to ensure that they have an optimal remote work setup.
Upcoming Callbox events scheduled within the next 6 months have been canceled, rescheduled, or converted into online webinars. Additional information about our events will be posted on our website and respective platforms.
Callbox office visits and in-person meetings with Callbox employees are currently discouraged. We highly encourage the use of web conferencing if necessary.
Callbox places very high importance on business continuity and resilience. Accordingly, we continually assess the potential impact of specific events and incidents on the company’s mission-critical business processes and design strategies to address their effects. We take into account a broad range of possible scenarios that can lead to a partial or total disruption of core business operations.