IT and Software companies are under pressure to rollout new and better products on an extremely aggressive timeline, while dealing with cost concerns brought about by unprecedented competition at local and global levels and high expectations for service and support.

It takes an exceptional set of skills and unmatched experience to represent the major players in the IT and Software Industries. Callbox has both. We are proud to have among our roster of clients, manufacturers, resellers and license specialists of some of the biggest names in technology including SAGE, Microsoft, SAP and Oracle.

Our expertise allows us to support a variety of customer contact solutions for technology customers, across a wide range of tech products and services including marketing and sales initiatives, customer retention and care programs and complex, multi-tiered support programs. 

We truly understand the need of the industry to address customer demands, hurdle business challenges and maximize opportunities. We will work with you to design sales and customer care solutions tailored to the unique needs of your business, with the aim of controlling costs, implementing new technologies and becoming customer-centric.  

Among the IT business solutions we’ve served are:

• Accounting & Financial Software
• ERP Software
• Business Management Software
• CRM Software
• Document Management Software
• VOIP/IP Telephony
• Back-up & Disaster Recovery
  Solutions
• Web Hosting, Design, Development
• IT Consulting Services
• Network Management
• Security Solutions
• Telecommunications

CASE STUDY: Successful Partnership with IT Giant and Successfully Speaking for a Network Management and Security Company

 

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