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Archive for the ‘Answering Service’ Category

Order-Taking Answering Service

Monday, January 25th, 2010 Posted in Answering Service | No Comments »

Order-taking is one of the most essential activities in any service-oriented business. More orders taken would result in increased sales and revenue. Missing an order is an opportunity lost. Thus, it is vital that every incoming call from a prospect ...

Outsourcing After-Hour Calls

Wednesday, January 6th, 2010 Posted in Answering Service, Call Center Outsourcing | 2 Comments »

by: Ana Gella Companies and business establishments who conduct business mainly via the telephone will have most likely faced the drawback of having sales calls coming in after regular business hours. Solutions will always lean towards hiring receptionists to man ...